...
Discussion
A warning message is used to notify clients, suppliers and/or the reservation department of an issue which they may need to be aware of prior to completing a booking.
A warning may be use to notify of, for example:
Construction work in or next to a hotel
Fuel surcharge information
Minimum stay of 3 nights
Charter flight is blocked for options during a certain period
Stay 14 nights, pay 12 nights
A warning can be added at the:
Booking Code level
Catalogue level
Destination level
Service Type level
Warnings can be displayed on the booking overview and the suppliers request if required.
|
|
| All warnings will be entered in the P&P master data. |
|
|
Create a New Warning
Discussion
A new warning can be created from within a Booking Code, Catalogue, Destination or Service Type. In the following example a new warning will be created from within the Booking Code.
Scenario
We have received an email from the Hotel Tamarind Cove informing us that a minimum stay of 3 nights is required for arrivals in the period 1st Dec 2010 to 10th Jan 2011. A new warning is needed to ensure agents are aware that there is a minimum stay requirement in this hotel.
Step-by-Step: Create a New Warning within a Booking Code
...
Discussion
Once the warning text has been created it can be added to a booking code. The warning created in the previous example will be added to the Tamarind Cove booking code.
Step-by-Step: Add a Warning to a Booking Code
The Warning tab of the Tamarind Cove booking code should be open, if not, open the booking code and select the Warning tab.
- Enter 10.12.20102012 in the Date from field.
| For minimum/maximum stay add an extra day in the Date till field. This will ensure the minimum stay is calculated for the last day of the period. |
|
|
- Enter 11.01.20112013 in the Date till field.
- Select Departure related in the Valid date field.
...