In this lesson you will learn how to:
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Discussion
The The Booking Request (BA) command is used to check availability and price of a service before making the booking. A booking request does not reserve seats, rooms or guarantee the price.
Scenario
Mr and Mrs Eriksson and their 9 year old son would like to stay at the Blue Horizon Garden Resort in Grenada during May 2012.
They require a quotation for the following:
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They would like to travel on 23rd May 2012.
Step-by-Step: Create a Quotation/Booking Request
Create a booking request (BA Command):
From the Top Line select the catalogue from which the products will be selected.
The Top Line
In this example the Apollo Sweden 2010/2012 catalogue will be selected.
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| Any information that has not been saved will be cleared from the screen. |
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– Modify an Existing Booking
In this lesson you will learn how to:
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When making amendments to a package, ensure the service line of the package, (requirement P) is selected.
Select the Package service line. 
Scenario
The Smiths have booked a package holiday on the 15th April 2012 at the Blue Horizon Garden Resort. They are unable to travel on that date and would like to change their booking. The Smiths would like to travel on the 6th May. We have received notification from the Blue Horizon Garden Resort that they will not accept any bookings for the first two weeks in May consequently it will be necessary to change the Smith's hotel. They would like to stay in the Maca Bana.
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