Warnings
Table of content
1 DEFINITION OF A WARNING
2 WHERE TO FIND THE WARNINGS
2.1 On catalogue level
2.2 On destination level
2.3 On booking code level
2.4 On service type level
3 EXPLANATION OF THE WARNING FIELDS
4 HOW TO CREATE A WARNING TEXT
5 EXAMPLES OF AWARNINGS
5.1 Examples with charter flights
5.2 Examples with hotels
DEFINITION OF A WARNING
The following items can be solved with a warning:
1. Store information about a service which will pop up as warning before finishing a booking
Example: Construction work in or next to the hotel, fuel surcharge information
2. Service or service type restrictions
Example:Minimum stay of 3 nights
Charter flight is blocked for options for a certain period
Hotel is not bookable for a specific period due to renovation
3. Print of information on travel documents (invoice, voucher, pax list etc.) according the hotel contract
Example : "stay 14 nights, pay 12 nights" with print on voucher for hotel information
Attention: Maximum 80 characters can be printed on documents!
WHERE TO FIND THE WARNINGS
On catalogue level
If you store a warning on catalog level, the warning will be valid for all services in this catalogue respectively for the whole catalogue.
Example: You want to block the catalogue externally for bookings with departure from 01.03.09 – 31.03.09
Click on the catalogue sign and double click on the right catalogue (e.g. Unique Travel 2009) or use the button "Edit".
The following dialog opens. If you want to create a warning, click on the button on the right side in the frame
Fill out the following dialog
Confirm with "Close". As soon as you have created a warning, it switches to "Yes" in the field.
On destination level
If you store a warning on destination level, the warning will be valid for all services in this specific destination (where this destination code is assigned to the booking code).
Example: You want to block the destination externally for bookings with departure during 01.03.09 – 31.03.09
Go to menu "Configuration" / "System Settings" / "Basis data/Travels" / "Statistic codes" / "Destination"
Double click on a destination
The following dialog opens. If you want to create a warning, click on the button on the right side in the frame
Fill out the following dialog
Confirm with "Close". As soon as you have created a warning, it switches to "Yes" in the field.
On booking code level
If you store a warning on booking code level, the warning will be valid for all service types in this certain booking code.
Example: There is a minimum stay of 5 nights during 01.01.09-31.01.09
Double click on the booking code and switch to tab "Options 1" first. As soon as you set the flag "Confirmation of important notes" on tab "Options 1", the tab "Warnings" will appear. Go to tab "Warnings".
Fill out the following dialog and confirm with OK
On service type level
If you store a warning on service type level, the warning will be valid for this particular service type.
Example: All standard double rooms in this hotel are non smoking rooms
Go to tab "Service types" and double click on the designated service type. In this example A11
The following dialog opens. Go to sub tab "Options" and click on the button on the right side in the frame
Fill out the following dialog and confirm with the button "Close"
The warning field has now switched to "Yes"
EXPLANATION OF THE WARNING FIELDS
Date from / Date tillvalidity period of the warning
Valid dateyou can select between the following criterias:
departure related the departure has to be in this certain validity period
stay related at least 1 day/night has to be in this certain validity period
departure and arrival in periodthe whole stay has to be in this certain validity period
Booking from / tillthe warning is only valid for this certain booking period. It can be entered additionally or independent from the travel date
Days before departurethe warning should only appear from a certain amount of days before departure
Min day / Max day if the warning should only be printed from a specific minimum stay (the booking can still be made – no regulation – just that the warning is only printed for bookings with the defined duration
Booking ability defines the booking ability – select from dropdown box
Bookable bookable in all systems
Blocked externally blocked in CETS and Internet
Blocked for new bookings onlychanges in old files are possible
Closed as individual service only bookable in a package
Closed as individual service for CETSonly bookable in a CETS package
CRS blocked blocked in CETS only
Fully blocked blocked in all systems
Min stay / Max stay defines the minimum number of nights (days) required for this booking code
General warningsyou can select a warning text by clicking into the field
To define a new warning text please see page 12 - 16
Individual warningyou can write an individual warning text into this field (don't forget; this is a multilingual field). This text cannot be printed on any documents
Requestdo not use
Day/Nightdefine if the days or nights in the defined period should be calculated
Printoutflag the documents where you want to print out the warning text
Employeeshows who has created the warning (will be filled automatically)
Show user codeif flagged, the user code will be shown additionally to the warning in Genesis
Text short 32 digit notice
No option from define the number of days before departure until option bookings are allowed (example insert 999 to generally restrict so no option bookings can be created)
Display inall booking systems are flagged automatically. If you remove one, the warning text won't be shown in this particular system
HOW TO CREATE A WARNING TEXT
If a warning text does not exist yet in the dropdown box, you can create a new one. Click on the button "Text"
All warnings with title (name) and text will be shown. To create a new text, click on the button "New"
Fill out the following dialog
Namedefine a title
Textenter the text in German and French as this is a multilingual field (double click into the field)
EXAMPLES OF AWARNINGS
Examples with charter flights
Example 1: Option not allowed on charter flight ZRH ZAG/XY for the 03.01.09
Example 2: There is a fuel surcharge on the charter flight for departure starting from 01.02.09 until 30.05.09 for all bookings created from 01.12.08 until 30.05.09
Example 3: The charter flight is fully blocked for departure from 01.06.09 until end of season (for internal and external bookings).
Examples with hotels
Example 1: There is a minimum stay of 7 nights during period 01.01.09 until 31.01.09
