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Software-Documentation
Cancellation-Table

Cancellation table – commission behaviour


In Version 1032 the cancellation chart get a new functionality.
The commission, which is setuped in cancellation chart, will be settings related.
The user can define a commission in percent or absolute.
This commission will only be taken if a flag in addresses of agencys will be set.

Note that the commission in cancellation chart not depends on the usual commission table.
A commission on cancellation fees will be taken every time the flag in addresses is set, in fact of the case the agency will not get a commission on the sales price of the service, for example if there is no commission table setup in address.






Commission setup in cancellation table



  1. Commission percent

The user can setup a commission which will be calculated in percent of the price.

  1. Commission absolute

The user can setup a commission which will be calculated as absolute amount to the price.







Commission setup in addresses



  1. Flag "Receive commission"

If this flag is set, the commission for the cancellation fees will be taken from the cancellation chart.
If this flag is not set, no commission for the cancellation fees will be taken.






















Booking an agency with commission


Make a booking from an agency, with commission flag is set:

After a cancellation of the booking, a commission will be taken:














Booking an agency without commission


Make a booking from an agency, with commission flag is not set:

After a cancellation of the booking, a commission will not be taken:













Booking a client

Make a booking from a client, without commission:

After a cancellation of the booking, no commission will be taken:















Cancellation table – "Valid always"


If the flag "Valid always" is marked this cancellation fee is always valid, even if the cancellation already falls into a higher cancellation condition
This flag can only be used with an absolute cancellation fee.
This absolute cancellation fee do not need any product type!

Valid always setup in cancellation table



  1. Flag "Valid always"

If the flag "Valid always" is marked this cancellation fee is always valid, even if the cancellation already falls into a higher cancellation condition

Cancel a booking which is more than 15 days before departure date


Make a booking and cancel it at the same day:

Cancel a booking which is between 0-3 days before departure date


Make a booking and cancel it 2 days before departure date:

In both cases the cancellation fee, which is set to "valid always", is taken.

Cancel a booking which is between 0-3 days before departure date, and disable flag "valid always"


The same booking like in 2.1.2, but now the flag "valid always" is disabled



Cancellation table – "Maximum booking"

With this new functionality the user can define the highest possible amount which is taken from this cancellation fee.
This maximum amount refer only at the cancellation fee, where it is set and not at all taken cancellation fees.
The "maximum booking" can only set at fees with absolute amount.

"Maximum booking" setup in cancellation table



  1. Maximum booking

This is the highest possible amount which is taken from this cancellation fee.

Book two participants, with a maximum amount of 150 CHF

Book a service with two participants and cancel this booking

Because of the highest amount of 150CHF the cancellation fee is NOT 200 CHF


Cancellation table – Example


Example for a cancellation table setup:

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