Anker | ||||
---|---|---|---|---|
|
...
In this lesson you will learn how to:
- Display a booking
- Add a service to a booking
- Amend a service date
- Amend passenger details
- Amend a package
Anker | ||||
---|---|---|---|---|
|
Discussion
The last booking can be displayed or a particular booking reference and sequence number can be displayed: To display an existing booking:
...
- Press Enter.
Booking Reference
Anker | ||||
---|---|---|---|---|
|
- Discussion
A service can be added to a booking at a later date. A new sequence number will be generated when a new service is added.
Scenario
Dr Erikkson would like to amend his booking. He would like to add an excursion for himself and his wife.
...
- Enter U in the Command line.
- Press Enter
|
|
| U is entered to confirm the booking amendment if the State of the service is OK. |
|
|
A new sequence number will be created. The original booking and any amendments can be accessed by scrolling through the sequences.
Scroll through the sequence numbers to access amended versions of the booking..
Anker | ||||
---|---|---|---|---|
|
- Discussion
A booking can be amended. A new sequence number will be generated when an amendment is made.
Scenario
Dr Erikkson would like to make a further amendment to his booking. He would like to change the date of his excursion from the 25th May to the 27th May.
...
- Select from the Travel Period field. The dropdown can be used to select from a valid period when selecting flights, roundtrips etc.
|
|
| The Travel Period drop down will be automatically populated with valid travel dates, if during the master data setup dates for excursions, packages etc were setup. |
|
|
...
The booking will now have a new booking sequence number.
Anker | ||||
---|---|---|---|---|
|
- Discussion
It is possible to change passenger details, for example title, name or age.
...
- Display the required booking.
- Overtype the Name.
- Select UA.
- Select U or UQ.
- Select Enter.
Anker | ||||
---|---|---|---|---|
|
- Discussion
When making amendments to a package, ensure the service line of the package, (requirement P) is selected.
Select the Package service line.
Scenario
The Smiths have booked a package holiday on the 15th April 2012 at the Blue Horizon Garden Resort. They are unable to travel on that date and would like to change their booking. The Smiths would like to travel on the 6th May. We have received notification from the Blue Horizon Garden Resort that they will not accept any bookings for the first two weeks in May consequently it will be necessary to change the Smith's hotel. They would like to stay in the Maca Bana.
...