Use of Remarks

It is possible to use CRS remaks to deliver certain information into the Jack Plus booking. This information is transferred to the booking during the import of the CRS file.

General
Company information
Ticket
Customer
Service Line

General

You are able to define certain data which will be transferred to the Jack Plus booking during import of the CRS file. In order to define the respective data please open < File - CRS-Option - Remarks>.

First of all you have to enable the checkbox <Self-defined remarks adoption activated >. This option is responsible for drawing additional information from the remarks, and not the standard information.

Next you should set a separator symbol between the single fields (i.e. # or *). This symbol must be entered between every field.

If you are often working for companies you should also define a separator symbol for the passenger data, i.e. "P". As an example you would then write P1#KN1234#ZGDE#RAIATA#P2#KN6789 as a remark.

In the lower part of the dialogue you can define shortcuts for a range of information which can be transferred to the booking.
For example you could define CN for Customer Number or DA for Destination Area.
If you do not use a certain information in this list, just leave the Code field empty. If it is filled in Jack Plus will search for this information in the remarks.

In working with companies it is also important to decide whether the chosen information is transferred to the booking only once for all passengers or for every passenger. If the information is the same for all passengers it can be entered in the first passenger. During import this information is then copied to the other passengers.

Company Information

The second tab is meant for transferring coporate information.

You can define which field of the corporate information dialogue in the booking is filled from the remarks. As the description of the fields in that dialogue can be changed you will see only the description "Field 1", "Field 2" ... in the Remarks dialogue.

Please define a shortcut which will be entered in front of the corporate information, i.e. CO.

In addition to this you have to define an own separator for the corporate information (please note: the separator must be different from the one you defined for the General section).

You may also define (via the radio buttons) whether the information is not required, should be transferred ony once per booking or for each passenger.

Ticket

It is possible to transfer information concerning refunds and void tickets via the remarks.
Please define a shortcut for highlighting this information (i.e. "REF"). As in the tabs before you have to define a separator symbol as well (which has to be different from the ones before, i.e. "/ ").

It is necessary to enter the following information in the refund remark:

• airline
• ticket number of refund ticket
• refund fare
• refund tax

An example for such a remark would be the following:
REF/220/1234567890/200.00/40.00

Customer

On this tab you are able to define shortcuts for customer related information.

Service Line

On this tab you are able to define shortcuts for booking related information.