Discussion

The Top Line is used to select a command, a catalogue, enter the number of passengers travelling, the agency and agent details etc.
Selecting a catalogue from the Type of Travel field determines which products are available to the sales agent. Once a booking is made the catalogue selected is exported to the accounting system along with all the booking details and is used for invoicing purposes.

The agency and client address fields are used for invoicing and will determine the type of invoice generated, that is, gross, net or commission.
The Agency and Client ids determine the point of contact for sales staff. Dependent on the selection made, alternate ways of invoicing can be selected, for example, tour operator or agency collection.
A booking number is automatically generated once a booking has been made.

Check this

The Agency and Client fields can be completed as follows:

Agency=Client  Agency collection

Travel agency is a contract partner of Tour Operator
Net invoice issued for the travel agency showing Gross Amount ./. Commission
Payment is settled by the travel agency
Documents are sent to the travel agency

Agency< >Client  Touroperator collection
Client is contract partner
Gross invoice issued for the client
Commission invoice issued for the travel agency
Payment is settled by the client
Documents are sent to the client

Special Tour operator collection for Direct clients booking
Touroperator < >Client
Agency Number is Touroperator Id
Zero commission for the Touroperator

Command Definitions

Discussion
The Command field located on the Top Line is used to select a command.
The following table describes the most used commands available within the Command field located in the Top line:

Status before	Command	Description
	D	Display a booking.
Booking or On Request	BA	Booking request. A booking enquiry whereby availability and prices are checked. This command will result in a binding booking file, in other words penalties will apply if the client cancels.
On Request	BQ	Booking on request BQ is used to complete a booking and generate a booking reference number if some services are on request. To complete the booking and generate a booking reference number the system will guide the agent to enter BC to confirm the booking. BQ will not store the booking file.
On Request	BC	Confirmation of warnings. BC is used to complete a booking and generate a booking reference number if some services have warnings attached or services are on request as part of the itinerary.
Booking	B	Booking with all services OK. B is used to complete a booking if the State field displays OK for each service.
	BF	Booking fix. This is a supervisor command. Services which were on request and have now been confirmed will have a status of RF (request confirmed), automatically updated by request handling. However a supervisor can manually change all services with a state of RQ (on request) to RF with the BF command.
	CR	Save texts If textual information is added to an existing booking, CR is used to save the text. A new sequence will not be generated.
	UA	Booking change request If a change is made to an existing booking, UA is used to request the change. The system checks availability, prices and fees.
	UQ	Booking change with services on request. If a change is made to an existing booking, UQ is used to confirm the changes if any services are on request. The system checks availability, prices and fees. This is the same as a BQ command and confirms that services on request are part of the booking. UQ will result in a UC command that completes the change. This will create a new sequence number on the booking file.
On Request RK	UC	Confirmation of warnings with booking change. If a change is made to an existing booking, UC is used to confirm both services on request and services with warnings.
Booking	U	Booking change with the State field showing all services OK. If a change is made to an existing booking, U is used to confirm the changes if the State field show all services OK.
Option	OA	Option request An option holds rooms and airline seats, usually until the end of business the following day. The system checks the availability and prices. OP/OQ will appear in the State field. Please note: The way in which options are handled is a business decision and has not been agreed as yet.
	OQ	Option as request. OQ is used to complete the booking of an option if any of the services required display OQ (on request) in the State field. Same as BQ and UQ. (To be discussed, if reasonable)
	OC	Option with confirmation of warnings. Same as BQ and UQ.
	O	Option with all services OK. O is used to complete the booking of an option if all services required display OP in the State field.
	F	Option fix. If the client confirms they wish to book the option held, selecting F will update an option state to OK/RQ.
	AA	Offer request. A quotation enquiry, availability and prices checked. This is not a binding request.
	A	Store the offer. No allotments will be booked. The State field will display AN.
	AF	Offer fix. If the client wishes to confirm the booking offer selecting AF will update an offer to a status of OK or RQ. AF is used to convert a quotation to a booking. This action will result in the system checking the allocation if an allotment exists or making a request if the service is on request.
	SA	Cancellation request. (the system checks all cancellation fees)
	S	Cancellation incurring a cancellation fee.
	SN	Cancellation without a cancellation fee. This is a supervisor command.

Top Line Field Definitions

Discussion
The remaining fields located on the Top Line are used to enter the number of passengers travelling, agency details etc.
The following table describes the non Command fields located in the Top line:

Field	Selection	Description
Type of Travel		Select a catalogue. For example the Kuoni UK or Apollo Sweden.
Pax		Number of passengers travelling. (including babies)
Agency		The agency id. The contact details of every agency will be entered into DaVinci. DaVinci will generate a unique identifier. (Enter your own tour operator id for a direct client).
Client		The agency or direct client id.
Advert.		Out of Scope. Leave open.
Booking number		The booking reference number is automatically generated once a booking has been confirmed. To the right of the Booking Number field the booking sequence number will be displayed. Any amendments to a booking will generate a sequence number which will assist reservations identify changes made to a booking.
Agent		The employee reference is automatically displayed in the Agent field.
Office		The sales agent's sales office is automatically displayed.
K…..		Once a command is executed a dialogue is displayed. This dialogue may indicate for example, that the booking is possible, the selected services are fully booked or there is an error during booking etc. In the example illustrated above a booking request (BA command) was entered, the dialogue row displayed: K712 Booking possible, use action 'B' A booking is possible, enter B in the Command field.
Ordering person		This field is used to record the name of a contact person from the agency on the booking file. The name can be typed in manually.
Booking date		The date the original booking was created on the system. If a change request is made resulting in a new sequence number this booking date does not change

The Service Line

Discussion
The Service Line is used to select the products and services, for example, the hotel, room type, flights, transfers and excursions in order to build the travel itinerary. The service line also displays the price per service.
Individual Services build the travel itineraryPrice per Service
The following table describes fields located in the Service line:

Field	Description
Requirement	The type of product: H Hotel SOOthers C CharterVInsurance F Flight TTransfer PPackageKCruise R RoundtripFAFerry boat MW Rental carTADay Trip (Excursion)
Service	The Booking Code is entered to identify the product.
Accommodation	The Service Type is entered, for example DS02 (Double Room Standard), Y (Economy Cabin Class).
Occ.	The Meal Plan is entered, for example AI (All Inclusive).
Qty	The quantity required, for example rooms in an hotel, flights, transfers etc.
From/Till	The required Date of each service is entered.
Assignment	The passenger/s assigned to each service. In the example above only one passenger has booked the Spice Island Excursion, 1 is entered in the Assignment field. All passengers are booked on each of the other services. 1-3 is entered in the Assignment field for all other services.

The following table describes the possible codes displayed in the State field located in the Service line

Field	Status	Description
State	OK	Confirmed inside allotment (with or without allotment assigned) OK will be displayed as a result of either an allocation or a free sale
	RK	Booked inside allotment but on 'sell and report' This state will result if the request logic setting (booking on request) is checked on the booking code or service type. PleCatalogue note: How request handling is to be dealt with has not yet been confirmed.
	RQ	On request
	RF	Confirmed request
	RC	Confirmed inside allotment (sell & report) Dependent on the request logic selected, (pleCatalogue see note on RK), a service booked inside an allocation can be confirmed either: When a confirmation number is received from the supplier and entered during confirmation of the service in DaVinci RQ Handling module. The service is already confirmed when the Sell & Report message is sent from the system.
	OP	Option inside allotment If the option is converted into a booking the corresponding service will have a state of OK or RK
	OQ	Option on request If the option is converted into a booking the corresponding service will have a state of RQ.
	XX	Cancelled
	AN	Offer (no allotment is booked)
	TC	Pre reservation (no prices and no allotment is taken)
Price		Total price of each service line

The Passenger Line

Discussion
The Passenger Line is used to enter passenger details and display price per passenger information.

The following table describes fields located in the Name line:

Field	Description
Title	H (Herr) Mr D (Damen) Mrs K (Kinder) Child B (Baby) Baby DaVinci/Genesis is a German system. The German salutation is used within Genesis but will appear in the local language on all documentation.
Name/First name/Title	enter the name for example: Smith/Peter Smith/Peter/Dr If passengers share the same name only the first passengers full name needs to be entered, for example: Smith/Peter /Helen /Thomas
Date of Birth/Age	Children: Enter the age of the child. Babies: Enter date of birth. PleCatalogue note: In the One Instance approach the date of birth may be required for children rather than the age.
Price	Total price for each passenger.
Total	Total price of the complete booking

Address and Task Line

Discussion

The Address Line is used to display agency or direct client contact details.
The Task Line is used to describe in detail the K … messages which are displayed when a command is entered. For example, the following messages may be displayed, Maximum occupancy exceeded, Service on request etc. Warnings will also be displayed here.

Address LineTask Line
Warning messages
Mobile phone - ICE


	There is a checkbox field in the address line called Mobile. If a mobile number is stored with the address it will appear here. ICE : In CCatalogue of Emergency If a mobile number is not stored with the address, but an emergency number is desirable an emergency number can be entered in the Mobile field and the checkbox selected. This number will then be stored with the booking and used if the client needs to be contacted in an emergency.

The following table describes fields located in the Address and Task line:

Field	Description
Rem.	Out of Scope
Address	Address of the agency or direct client
	Clear booking mask
	Booking details/properties
Send	Send a command to Genvas When a command is entered in the command line, either Enter or Send can be used to submit the command.
Menu	Menu gives access to, for example: Booking Properties Update Genvas Update Genesis Cache If a change is made to the master data in DaVinci the Genvas and Genesis cache need to be updated by selecting Update Genvas, Update Genesis Cache.
Print	Print booking related documentation. For example, Confirmation Invoice Itinerary Voucher
Exit	Close the Genesis booking mask


	It is possible to open more than one occurrence of the Genesis booking mask.